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Why Does Chlorine Dioxide Sometimes “Fail” in Taste and Odor Control at Water Treatment Plants? The Key Lies in Water Quality and Dosing Strategy

22 - Sep - 2026

Have you ever noticed that tap water can sometimes carry a faint unusual odor?

At such times, even if chlorine dioxide has already been dosed during treatment, the taste and odor control effect may still be unsatisfactory, and the sensory quality of the treated water may show little improvement.

Why does this happen?

Chlorine Dioxide: A Versatile Water Treatment Agent

In drinking water treatment, chlorine dioxide is a water treatment agent that provides both oxidation and disinfection functions.

It can be used for microbial control and for the oxidation of certain compounds responsible for taste and odor problems. Compared with free chlorine, chlorine dioxide can generally reduce the formation of some typical halogenated organic disinfection by-products. However, chlorite, chlorate, and other related transformation products still need to be controlled during use.

For this reason, chlorine dioxide is used in some drinking water treatment and pre-oxidation applications.

One important application of chlorine dioxide is the oxidation and control of certain taste- and odor-causing substances in water.

For example, when raw water contains certain phenolic compounds, free chlorine may react with them and form chlorophenolic compounds with noticeable odors.

Because chlorine dioxide follows a different reaction pathway, it can oxidize some phenolic odor precursors and, under suitable water quality and operating conditions, help reduce the risk of chlorophenolic odor formation.

Chlorine dioxide can also oxidize certain reducing odor compounds such as some sulfides.

However, its treatment effectiveness varies significantly among different algal metabolites. It should not be assumed that simply dosing chlorine dioxide can remove every type of odor.

Why Does Taste and Odor Control Sometimes Perform Poorly?

Chlorine dioxide is not a universal odor-control agent that works equally well for every compound.

Its actual performance can vary considerably depending on the source water, target contaminant, and operating conditions.

Therefore, when treatment performance is unsatisfactory, the first question should be:

What substance is actually causing the odor?

The first response should not simply be to increase the chlorine dioxide dose.

Variability in Source Water Characteristics

First, the composition of raw water varies greatly from one region to another.

Natural organic matter, reducing inorganic substances, and other oxidizable constituents can create different levels of chlorine dioxide demand. This consumes part of the applied chlorine dioxide and reduces the amount that remains available to oxidize the target odor compounds.

For example, in source waters with a high natural organic matter load, a fixed chlorine dioxide dose may be insufficient if the actual oxidant demand of the water is not taken into account. In such cases, a large portion of the chlorine dioxide may already have been consumed before the target odor compounds are adequately controlled.

In chlorine dioxide treatment, particular attention should also be paid to chlorite and chlorate as relevant transformation products.

Their formation and concentrations may be affected by raw water quality, chlorine dioxide generation method, generator operating conditions, and actual dosage.

Therefore, by-product issues associated with other oxidation processes should not be directly transferred to chlorine dioxide systems without distinction.

Temperature is another important factor.

At lower temperatures, the rates of some oxidation reactions may decrease, which can affect the reaction efficiency between chlorine dioxide and certain odor compounds.

However, seasonal changes in water odor should not be attributed to low temperature alone. They may also be related to source-water switching, algal variation, reservoir stratification, organic loading, and distribution-system water age.

The Diversity of Taste- and Odor-Causing Compounds

Many different compounds can cause taste and odor problems in water, and chlorine dioxide does not react with all of them at the same rate.

For certain reducing sulfur compounds and some phenolic compounds, chlorine dioxide may show relatively good oxidation reactivity.

However, for two important causes of earthy and musty odors—geosmin and 2-methylisoborneol (2-MIB)—the direct oxidation capability of chlorine dioxide is generally more limited.

Therefore, if the main odor problem in the raw water is caused by geosmin or 2-MIB, simply increasing the chlorine dioxide dose or extending contact time may not provide an ideal technical or economic result.

Excessive dosing may also lead to:

higher chlorine dioxide residuals;

increased chemical consumption;

greater pressure to control chlorite and chlorate.

In such cases, it is often more appropriate to evaluate activated carbon, ozone, or other enhanced treatment processes according to the actual water quality.

In addition, some organic odor precursors may form new intermediate products during oxidation.

As a result, the sensory quality of treated water does not necessarily improve under every condition.

If a new abnormal odor appears after chlorine dioxide treatment, the cause should be identified through water quality analysis and specific odor-compound testing rather than by inferring a fixed reaction pathway based only on smell.

Process Control Determines Actual Performance

The chlorine dioxide dose, dosing point, and contact conditions directly affect taste and odor control performance.

If the dosage is too low, the oxidant demand of the raw water may not be satisfied, and the target odor compounds may not receive sufficient oxidation.

If the dosage is too high, or if mixing and reaction conditions are poorly controlled, chlorine dioxide residuals may become excessive and affect the odor and sensory quality of the drinking water.

Therefore, the goal should not simply be to “dose more,” but to establish an appropriate chlorine dioxide demand and dosing control range based on actual source-water conditions.

The removal efficiency of chlorine dioxide for different odor compounds should also not be described using fixed universal percentages.

Actual removal performance can be affected by:

initial contaminant concentration;

chlorine dioxide dose;

pH;

water temperature;

contact time;

natural organic matter;

and other competing reactants.

For this reason, rather than stating that a certain compound will always be removed by 95%, 90%, or 60–80%, it is more appropriate to determine the actual removal performance through site-specific water quality and process testing.

Response Strategy: Targeted Control Is the Key

When dealing with complex taste and odor problems, water treatment personnel should first identify the source of the odor and then develop a targeted treatment strategy based on source-water characteristics and the target contaminant.

1. Strengthen Source-Water Monitoring and Identify Odor Risks Early

Seasonal monitoring should include raw-water algae, odor compounds, temperature, organic matter, and other key water-quality indicators.

During periods of elevated algal risk, the response should not simply be to increase chlorine dioxide dosage in advance.

A more appropriate approach is to adjust pretreatment and oxidation strategies according to the specific algal species, algal density, odor compounds, and potential toxin risks.

If toxin-producing algae are involved, the potential for oxidation to damage algal cells and release algal toxins should also be evaluated.

2. Establish Suitable Dosing Control Ranges for Different Water Conditions

Water treatment plants can gradually build historical datasets for different seasons and source-water conditions, including:

chlorine dioxide demand;

actual dosage;

contact time;

chlorine dioxide residual;

changes in odor compounds;

chlorite and chlorate concentrations;

and overall treatment performance.

Based on these data, an appropriate dosing control range can be established and dynamically adjusted as raw-water conditions change, rather than relying on a fixed dosing rate throughout the year.

3. Consider Combined Processes for Difficult-to-Remove Odors

For compounds such as geosmin and 2-MIB that may not be consistently controlled by chlorine dioxide alone, source-water-specific evaluation can be conducted for:

powdered activated carbon;

granular activated carbon;

ozone;

and other combined treatment processes.

For example, ozone–activated carbon treatment may be considered as an enhanced option for certain odor problems.

However, combined processes also introduce additional control requirements.

For example, when ozone is applied to bromide-containing source water, bromate formation should be carefully controlled.

Therefore, combined treatment processes should not simply be copied from another water treatment plant. They should be selected based on the actual source-water quality and validated through process testing.

Fluctuations in chlorine dioxide taste and odor control performance do not necessarily mean that the chemical has suddenly “failed.”

In many cases, what has actually changed is:

source-water quality;

the target odor compound;

water temperature;

chlorine dioxide demand;

contact conditions;

or the overall treatment process.

Therefore, when a water treatment plant encounters an odor problem, the first step should not be to blindly increase chlorine dioxide dosage. It should first answer:

What is the odor? Where does it come from? What compound is causing it? Is chlorine dioxide suitable for treating it?

Only after the target contaminant has been identified can the appropriate oxidant, dosing conditions, and combined treatment process be selected.

China’s GB 5749-2022, Standards for Drinking Water Quality, establishes requirements for the sensory characteristics of drinking water and related water quality parameters.

Therefore, water treatment plants should confirm compliance through actual monitoring of finished water and distribution-system water rather than simply assuming that water will be free of unusual taste and odor under normal conditions.

Ultimately, chlorine dioxide is not a universal odor-removal agent that is equally effective against every taste- and odor-causing compound.

Its value depends on one key principle:

Identify the source of the odor first, then match it with the appropriate dosing strategy.

When chlorine dioxide alone cannot provide satisfactory control, activated carbon, ozone, or other enhanced treatment processes should be considered, while chlorite, chlorate, and other related by-products are controlled at the same time.

Only by combining source-water monitoring, target-contaminant identification, dosing control, and appropriate treatment combinations can chlorine dioxide perform more consistently in the applications where it is best suited and provide more reliable technical support for drinking water taste and odor management.